One would think selecting a commercial cleaning service to keep their facility will be a relatively easy task. Most maintenance managers of facilities, in charge of overseeing the cleanliness and health of these building, know this is simply not as simple since it sounds. The type of facility and its own needs dictate the services required. The looks of the facility plays a big role in the success of the business, whether it's a supermarket, retail store or perhaps a hospital. A dirty appearance always makes a negative impression! With cleaning as an $80 billion dollar industry, there is an extensive set of commercial cleaning services, a few of which have decided to franchise. They range between small, mid-size and large, and all have their own menu of services to offer. So, what exactly are some things to search for when making a decision?
Let's focus on the facility and size. With respect to the kind of business and size of one's facility helps narrow down the set of commercial cleaning services to research. Do you have multiple locations requiring service? Next, choose the services you will need; the kind of surface(s) that need to be cleaned, and what kind of frequency are you searching for? Lastly, decide on your budget. Once this list is set up it's time to start the interview process. Write down all your questions.
For a mid-size to large facility there are most likely several area or kind of areas to be cleaned. Whether it's a supermarket, retail space, school, hospital or perhaps a warehouse, everywhere has floors to be cleaned and maintained. But what type of surface is it? Could it be ceramic, vinyl, concrete, carpet? Don't forget the windows. Whether it's a supermarket you might require department cleaning, such as meat rooms, bakery, deli & hot foods, etc... Could it be a hospital? Hospitals and schools have their very own level of "clean" to keep up, with strict rules, regulations and procedures to be followed. Choosing a larger commercial cleaning service who supplies a diverse menu of services is going to be your best choice. Make sure to add to your list commercial cleaning service franchises, as they tend to always provide services you will probably require and may provide them to multiple locations should you need this.
Below are a few important questions to help you make your decision on the choosing the right cleaning service:
1. What services do they focus on?
2. Are they a franchise company? Can they service multiple locations if necessary?
3. Do they have the man-power to accomplish the services you need?
4. What's their experience?
5. What types of cleaning products do they use? and just why?
6. What types of clients do they currently provide services for? Do they have experience with other businesses like yours?
7. Do they will have references? A commercial cleaning company who'll give you at least 3 references of current clients also is a strong indication this company is confident of these abilities to provide the services you need and in how you deserve to possess your facility look.
You want to look for a well rounded commercial cleaning service that includes a proven history of retaining its clients. After all you don't want to keep repeating the hiring processing. Review the answers to these questions carefully to help narrow your list of possible cleaning services to pick from. Prior to making your final selection there are many additional items in the same way important in your choice making process.
Insurance:
Does the business have liability insurance and could it be adequate enough to protect you against a potential liability claim arising from the cleaning? Do they maintain worker's compensation insurance because of their workers? Most states require this sort of insurance. Great post to read take the cleaning company's word stating they will have insurance. Many companies do not carry insurance, or only carry a minor amount. Get yourself a copy of their insurance certificate. In the event that you hire them insist upon being added as a certificate holder and extra insured, and that means you are updated with a new certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will be happy to provide proof of insurance. Choose a commercial cleaning service that has insurance to protect you as well as your commercial facility in the event of damage to your property and injury to the cleaners while they're on your property.
Cleaning Products & Equipment:
FOR THE Protection before you hire the commercial cleaning service go through the facility to determine what they plan to use on the various surfaces. Many inexperienced commercial cleaners use the wrong products or utilize the right products improperly. Some in-experienced cleaners even use the wrong equipment. This may cause permanent damage or stains to your property. A reputable and experienced company will gladly take time to tour your facility, start to see the work which must be done and even assist you in developing a schedule to keep the facility clean and shiny.
Cleaning Checklist:
Ask the commercial cleaning service for a cleaning checklist that will list all the services performed for each cleaning. This check list or "work order" ought to be signed by management in order for the commercial cleaning contractor to submit billing. This insures you'll pay just for services that have been provided to your satisfaction.
Pricing Structure:
Ask the commercial cleaning service for their pricing structure not merely for the services you will need regularly also for any incidental services which may arise during your contract with them. So that they are cleaning your floors 3 x a week? But, what if something occurs to need a strip and wax of the ground area? How much will that cost? A reputable commercial cleaning service understands budgets and will understand your have to have an idea, if not a solid dollar amount for the forms of services necessary or which might become necessary.
Lastly, policies. Ask to start to see the companies policies on forms of payment they accept, their cancellation policy and when they offer a guarantee.
Choosing a commercial cleaning service doesn't have to become a frustrating task if you use the information out of this article as a tool to assist you to make a selection. A commercial cleaning service that takes the time to answer all of your questions, who takes the time to survey the facility and contains a thorough understanding of the services to be performed is more prone to meet and most likely will exceed your expectations!
